1 Comment

  1. chad
    November 23, 2011 @ 4:26 pm

    I just saw you present at PDC in Winnipeg. And I agree completely. When you want to get work done, and you’re hindered by waste it’s infuriating. It’s everywhere, you see it all the time when you work in it. Unfortunately, despite all the benefits, the one things that’s nearly impossible to overcome is people’s resistance to change. Which in IT is ironic, when pretty much the entire IT industry’s focus is devoted to facilitating change for the better as rapidly as possible. But people, get defensive, they treat their process as part of their being. As though cutting out or refining a step in their process is akin to cutting off a limb, rather than viewing it as removing a cancer.


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